The Dope Neons customer service team are available MON-FRI to answer any queries that you may have. Before contacting the team we would invite you to read our FAQs, as your query may be answered there saving you time: Read our FAQs

When contacting us please be as detailed as possible:

• If you have an order number, please include it.
• If your item is damaged, please include a photograph.
• If you need to amend your order, please provide us as much information as you can.
• If you would like to cancel your order please ensure you ordered less than 24 hours ago.

Please familiarise yourself with our Shipping Guide prior to requesting an update on the status of your order, thank you.

Contact Form

Contact Us


Mon-Fri 9am-4pm

Still waiting for a response?

We aim to reply to all emails within 48hrs, please first check your junk/spam folder in case our email has gone there, thank you.

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