This is a polite notice to both our loyal and new Dope Neons customers. We invite you to celebrate the Lunar New Year festival with us between January 20th - February 5th, and kindly advise that our production facility will be on shutdown during this period.

What does this mean for you?

All orders that are placed between the dates mentioned above will enter into production after the Lunar New Year festival. Our customer care and design team will continue to work in the office as usual during this period meaning your order will be designed and processed as normal.

Why do we do this?

We observe this festival as the start of a new year in the traditional lunisolar calendar, this grand occasion is celebrated by over 2 billion people worldwide and is a time for our staff to visit family members and loved ones. Our production facility operates 7 days a week, every single day of the year other than the Lunar New year, we decide to shut down for this short period along with our friends and family to see out the old year and welcome in the luck and prosperity of a new year.

Can I still place my order?

Yes, you can place your order as normal, we only ask that you please take note of this information and understand that orders placed between January 20th - February 5th will enter into production after this date. There is nothing for you to worry about, once we receive your order we will keep you updated via email throughout the whole process and let you know as soon as your order is made and then shipped.

Can I contact you during this time?

Yes, absolutely, we're not going anywhere. Our customer care team are on hand to answer any queries that you may have and can be contact via our usual channels.
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